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Mobility Home

Homeserve are one of the UK’s largest service providers for onsite mobility items including; scooters & power chairsand electric & motion furniture. Our mobility team currently complete over 520 appointments a month. We are trusted by some of the largest retailers of mobility items to carry out their repairs and continue to build upon our excellent reputation through unparalleled commitment to service and quality.

We have a bespoke web portal built by our dedicated IT team to facilitate the needs of you and your customers. Allowing you to add jobs onto our system manually or through a private API to dramatically reduce administration time. We can also provide real-time reports allowing us analyse information together in order to identify areas where efficiencies can be made, and operating costs reduced.

What we do and what we repair

Rise and recliner with feet rest up

For each individual item we conduct inspections recording all aspects of the item including wear-and-tear and any faults due to be repaired. This information is recorded through our specially developed app allowing us to record all the information you could need:

  • Fully comprehensive reports with images
  • KPI reports can be tailored specifically for your requirements, to assist in quality control and expenditure
  • Ability to forward reports instantly via internal mail system
  • Reports filled in at time of visit and transmitted directly back to the office for checking and saving to the web portal

Click here to see our full list!

Repairing of mobility scooter electrics

At Homeserve we are proud to have some of the best trained technicians in the industry. This is due to the high training standards we are able to provide;

  • All of our trainers were originally technicians themselves so know the work and the information our new technicians need to know.
  • In our training centre we have access to various models of items allowing our technicians to practice everything they need to know before we start them out on the road.
  • All documentation is available at all times throughout the day, even during the job itself, ensuring our technicians can always solve any issue.
  • To ensure our technicians are keeping up with the new models, we have a testing system built into their app allowing them to test themselves on repairs they may be less aware of. And this system is constantly being updated by our training team.

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